Frequently Asked Questions:

Is there a minimum printing quantity?

No, that's the beauty of DTG - we can print one shirt or one hundred!

How much can I expect to pay per print?

This depends on ink usage, which is dictated by the size of the artwork and coverage.  For this reason, we need to see your artwork to accurately quote.  Here follows a general guideline on small quantities.

Low to medium usage:  R12-R40  
Medium to heavy ink usage:  R40-R130
DTG true white: R15-R350

What about a bulk discount?

Sure thing.  Just send us an e-mail with all the necessary info.  The Quote page contains a short list of things we need to know about your project.

Is there any set-up costs?

No, provided your artwork is print-ready.  If you want a simple text layout ("I went to Digi-T and all I got was this awesome shirt") we won't charge any set-up fees. 

Basic edit fee: R30-R50
Design fee:  R250 p/h

In which file format should I supply my artwork?

Photographic Images:  preferably in High resolution JPEG format.
Interlaced PNG for transparent backgrounds
Vector images -Converted to curves/paths or expanded CDR13 or EPS files.
Word files only as layout samples:  please send artworks separately as accepted file format.

Can you print to black or dark fabrics?

Yes we can, please see our CMYK printing page for what we need from you.
1200Dpi , Photo real, punch colour and high washable colorfastness.

How long do I have to wait for my masterpiece?

Standard turn-around time is two to five days, depending on how busy we are ( + - 7-10 work days if our production line is full).  If it's super urgent, we could make an exception.  Because you're special.

What should the quality of my artwork be like?

The better your artwork, the better the print.  The DTG printer delivers photo-realistic results, so your artwork should have a resolution of at least 300dpi.  Lower than that, and you might notice pixels, although it will still be printable.  We will of course do our best to make your artwork look as good as possible.  If your artwork is vectors (e.g text ) the print will always be crisp.

What is the maximum print size?

35cm wide x 40cm high

Which textiles deliver the best results?

Cotton or cotton blends, please note we can't print 100% synthetic material

Does washing affect the print?

During the first wash the fibers of the material may lift, resulting in a colour loss of about 5% Thereafter the colour stabilizes without further fading.  After printing, each garment is heat pressed, which activates the ink's fusing agent and permanently bonds the ink to the fibers of the fabric.  This results in sharp and vibrant prints that are soft to the touch and extremely durable. 

Where is your workshop?

Digi-T is a Cape Town, Northern Suburb, Bellville Based company.  After you approve our email quote, directions to our print shop will be sent for appointments and deliveries.

Will my artwork remain confidential?

Your master piece is save by us!  Digi-T prints many local Designer labels; we will under no circumstances print or distribute a client's original artwork or design for commercial or personal gain.

I have more Questions!

We'd love to hear from you, so drop us an e-mail with your burning questions (info@digi-t.co.za).